Refund Policy – SA URBAN ENTERPRISES
Are refunds available for services?
Refunds are considered based on the nature of the service and completion status.
When is a customer eligible for a refund?
Customers may be eligible if the service has not been delivered or was cancelled before work started.
Are completed services refundable?
Completed services are generally non-refundable due to the nature of digital and technical work.
What about partial refunds?
Partial refunds may be issued if work was only partially completed.
How long does refund processing take?
Approved refunds are processed within a reasonable timeframe after verification.
Are diagnostic fees refundable?
Diagnostic and inspection fees are non-refundable once the service is performed.
What if a repair issue reoccurs?
Customers may contact us for follow-up support depending on service conditions.
Do refunds apply to software installations?
Software installation services are non-refundable once installation is completed.
How can a refund request be made?
Refund requests must be submitted via phone or email with service details.
Can refunds be denied?
Refunds may be denied if services were delivered as agreed.
Are refunds issued in cash or bank transfer?
Refund method depends on the original payment method.
Who makes the final refund decision?
SA URBAN ENTERPRISES reserves the right to make the final refund decision.